About us

Albany Housing Trust ‘Social Housing Innovators’

At Albany we pride ourselves on being enthusiasts in supported accommodation to our myriad of clients who are supported by our experienced staff with the vision that our service users move onto independent living.

Albany currently work with the Network Foodbank by Trussell Trust and are approved distributers of Foodbank vouchers.

Albany’s mission is to enrich & enlighten our clients individually in a safe environment through our supported accommodation service.

Client involvement is a key aspect of Albany’s core values and we truly believe the voice of our services users are paramount and key to the clients having an independent and forward moving future.

Our tenant committee panel (TCP) meet every month and are instrumental in decisions made and the overall shaping of Albany.

At Albany Housing Trust our affiliations include local authorities, Landlords, Housing associations, NHS care workers, legal practitioners & private sector renting bodies which collectively enable us to source, deliver, refer and stimulate each service user with the outcome being what we hope to be a suitable and happy home.

With our extensive record keeping and feedback system we are able to monitor and measure our outcomes in the form of values added to our clients, enabling us to continue improving and evolving.

Irrespective of gender, background, sexuality, age (where appropriate) and culture, we aim to ensure each user is treated with respect and protected from harm, neglect and any other adverse eventualities.

At Albany our aim is to support and provide accommodation for homeless men, women and families over 18. Our clients are referred from a variety of homeless charities, and referral agencies.

4
5

Our clients are referred to us from a variation of referral agencies including other supported accommodation agencies.

Support is offered by our experienced staff with the vision that our clients will move on to independent living.

Our aims and core values are to:

  • Support our clients in a safe environment
  • Assist in the transition from sleeping on the street to safe supported accommodation
  • Guidance and direction advice for those seeking education and employment
  • Encouraging social and life skills
  • Providing information on healthy living

We work with various property agencies managing a variation of property types.