Referrals

We accept referrals from homeless organisations or government agencies only.

If you are currently homeless and not in contact with any other organisation and you are looking to gain support to help move forward we can sign post you to someone who can help with your direct needs. Please use our contact form found here.

Organisations and Goverment agencies can make a referral via the following online form - please ensure you have all the clients relevant information before submitting this form - if the form is incomplete we may not be able to process the referral.

We are able to offer support to a number of clients with a broad range of support needs including:

  • Ex Offenders
  • Abuse sufferers
  • Recovering Addicts
  • Mentally ill
  • Learning Difficulties

If we provisionally accept the application, your client will be invited to an assessment meeting at our office, where they will be asked to produce:

  • Photo ID (passport, driving licence, citizenship card);
  • written confirmation that they are in receipt of Universal Credit and entitled to housing benefit;
  • current bank account details;
  • evidence of leave to remain in UK (if applicable).
NOTE - We ask you to pay particular attention to the section covering your client’s support needs and to be aware that you/they may be required to supply documentary evidence (e.g. medical conditions/diagnoses, criminal convictions, victim support/DV etc.,) for our records. If necessary, you will need to obtain the person’s written consent to share such data with us under the DPA/GDPR protocols. Wherever practicable, we will expect to see the applicant’s own description of the support they seek and an indication of their willingness to engage in the project. The information provided will form the basis of a bespoke support plan. Once we accept the application, you (the referrer) will be required to submit a copy of the completed referral form to our local authority for authentication

We will hand our terms and agreement policies at the face to face meeting which will need to be signed and agreed to by the client.

We aim to keep everyone updated and informed with reguards to every stage of the referral.

We will email updates to you and the client at each stage of the process, and also update you on the clients progress with us periodically after they have been accepted for our support.

Referral Agency Details: