We are able to offer support to a number of clients with a broad range of support needs including:
- Ex Offenders
- Abuse sufferers
- Recovering Addicts
- Mentally ill
- Learning Difficulties
If we provisionally accept the application, your client will be invited to an assessment meeting at our office, where they will be asked to produce:
- Photo ID (passport, driving licence, citizenship card);
- written confirmation that they are in receipt of Universal Credit and entitled to housing benefit;
- current bank account details;
- evidence of leave to remain in UK (if applicable).
NOTE – We ask you to pay particular attention to the section covering your client’s support needs and to be aware that you/they may be required to supply documentary evidence (e.g. medical conditions/diagnoses, criminal convictions, victim support/DV etc.,) for our records. If necessary, you will need to obtain the person’s written consent to share such data with us under the DPA/GDPR protocols. Wherever practicable, we will expect to see the applicant’s own description of the support they seek and an indication of their willingness to engage in the project. The information provided will form the basis of a bespoke support plan. Once we accept the application, you (the referrer) will be required to submit a copy of the completed referral form to our local authority for authentication
We will hand our terms and agreement policies at the face to face meeting which will need to be signed and agreed to by the client.
We aim to keep everyone updated and informed with reguards to every stage of the referral.
We will email updates to you and the client at each stage of the process, and also update you on the clients progress with us periodically after they have been accepted for our support.